What is Medishield?
 
Medishield is a low-cost medical insurance scheme which helps Medisave account holders and their dependant meet the cost of treatment for serious or prolonged illnesses.
   
Am I covered under Medishield?
 
Medisave account holders who are Singaporeans or Permanent Residents and have not opted out of Medishield will be covered under this Scheme. Medishield premiums are deducted from their Medisave accounts. Medisave account holders can also use their Medisave to pay the premiums for their dependants to join the Scheme. You can check with the staff-in-charge of your admission if you are not sure whether you or your dependants are covered. You may also check with the CPF Board.
   
What part of my hospital bill will Medishield cover?
 
If you are covered under Medishield at the time of your hospitalisation, you may claim part of your hospital bill from Medishield if the illness is covered by Medishield. For 8-bedded patients, Medishield will pay 80% of the total claimable amount above $500. For patients in higher class wards, Medishield will pay 80% of the total claimable amount exceeding $1,000. Medishield claims are subject to a limit of $120 per day for inpatient stay and $100 to $600 for surgical operations.
   
What will Medishield not cover?
 
Medishield will not cover for treatment of serious pre-existing illnesses for which the patient has received medical treatment during the 12 months before the start of Medishield cover. Also, Medishield will not cover certain categories of treatment, e.g. congenital anomalies, cosmetic surgery, delivery charges, mental illness and personality disorders.
   
How do I go about claiming from Medishield?
 
You need to inform the hospital that you wish to make a claim from Medishield. The hospital will submit the Medishield claim on your behalf to the CPF Board. After processing, the Board will pay directly to the hospital. Patient may then settle the remaining amount that is not covered by Medishield by using Medisave or cash or both.
   
Where can I get more details about Medishield?
 
For further information on the Medishield Scheme, CPF members can obtain a copy of the "Medishield/Medishield Plus" handbook at any CPF office. CPF members can also visit the CPF Website or contact the CPF Board at Tel:1800-2271188 (Toll Free) to find out more.