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Dear Patient,
Thank you for choosing Ang Mo Kio – Thye Hua Kwan Hospital. Please share with us your experience at our Hospital. Your views and suggestions will help us serve you and your family better.

Please complete this feedback form and click the submit button below. We look forward to your valuable feedback.

Please tick ( ) accordingly.

1 Admission and Discharge Service Excellent Good Neutral Fair Poor
Prompt & Attentive:
Courteous:
Overall Standard of Customer Service:
 
2 Medical and Nursing Care Excellent Good Neutral Fair Poor
Care & Concern:
Prompt & Attentive:
Overall Standard of Customer Service:
 
3 Meals Excellent Good Neutral Fair Poor
Quality:
Presentation:
Choice of Menu:
 
4 Accommodation & Facilities Excellent Good Neutral Fair Poor
Cleanliness:
Ward Facilities:
Overall Impression:
 
5 Allied Care (Therapists, Medical Social Services) Excellent Good Neutral Fair Poor
Friendly and Attentive:
Able to Understand Needs of Patient and Family:
Overall Standard of Customer Service:
 
6 Pharmacy Excellent Good Neutral Fair Poor
Friendly and Attentive:
Provided Clear Instructions for Medicine:
Overall Standard of Customer Service:
 
7 Commendation For Quality Service
Is there any staff you wish to compliment for outstanding service and care?
Name of Staff:
Dept / Ward:
Briefly describe the service act(s) that made an impression on you.
 
8 Personal Particulars
Title:
Name:*
Relationship to patient:
(If applicable)
Bed No.:
Date of Discharge:
Address:
Contact Number:
Email:
 
9 Additional Comments
How would describe your overall experience?
 
How can we improve our customer service experience?
 
Would you recommend Ang Mo Kio - Thye Hua Kwan Hospital to your relatives/friends?
 
Any other comments and suggestions?
 
Please note: '*' Denotes fields are mandatory.
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